OPERATION RULES MERCURIA LASER GAME BRANÍK
1. General provisions
1.The operator of the venue is Mercuria Laser Game s.r.o., registered office at Mikulova 1574, Prague, Company ID No.: 61854476 (hereinafter referred to as the “operator”).
2. The premises are intended for laser game activities.
3. The venue consists primarily of the bar reception, preparation room, and the playing area (the arena).
4. The arena may be used by individuals or groups upon agreement with the operator.
5. All arena users must arrive at the agreed reservation time and may use the playing area only for laser game activities unless agreed otherwise in advance.
All participants are required to follow safety rules, property protection rules, and instructions given by the operator or authorised staff, as set out in Section 3 of these operating rules.
2. Arena operation
1. The operator is responsible for the proper operation of the arena, tel.: +420 606 777 500, e-mail: info@mercurialaser.cz
2. Reservations can be made by phone, e-mail, through www.mercurialaser.cz, or in person at the venue.
3. Fees listed on the website are collected by the operator or authorised staff.
4. The premises are open year-round except on selected public holidays and maintenance days. Any closures will be announced in advance on the website.
5. Current opening hours are available on the website.
6. By prior arrangement, the venue may also be used outside regular opening hours.
7. If a participant cannot attend the reserved time, they must notify the operator no later than 24 hours in advance. Failure to do so may result in refusal of future reservations.
3. Safety Rules and Property Protection
1. Only active players are allowed to enter the arena.
2. Everyone entering the arena must behave responsibly and carefully to prevent injury or damage to health or property.
3. All participants must follow safety rules and instructions given by the operator or authorised staff.
4. The following are prohibited in the arena:
a. entering in unsuitable footwear (dirty shoes, high heels, etc.); suitable footwear is closed sports shoes
b. playing without proper clothing (the vest may not be worn on bare skin)
c. bringing in or handling sharp or dangerous objects (e.g. knives, scissors, glass bottles, etc.)
d. moving or handling arena equipment outside designated areas
e. bringing food or drinks into the arena or consuming them there
f. entering with chewing gum or disposing of chewing gum in the arena
g. entry by intoxicated persons
5. Smoking is prohibited throughout the venue. Animals are only permitted if secured with a leash and muzzle.
6. Any defects or damage noticed by participants must be reported to the operator immediately.
7. The operator reserves the right to remove any person violating these rules from the premises at any time, including during an unfinished game, without compensation. This does not affect the operator’s right to claim damages.
8. All participants enter the arena at their own risk.
4. Final Provisions
1. By entering the arena, each participant confirms that they have been informed of these operating rules, the laser game rules, and all safety instructions, and that they accept them without reservation.
OPERATION RULES MERCURIA LASER GAME HOLEŠOVICE
1. General provisions
1.The operator of the venue is Mercuria Laser Game s.r.o., registered office at Mikulova 1574, Prague, Company ID No.: 61854476 (hereinafter referred to as the “operator”).
2. The premises are intended for laser game activities.
3. The venue consists primarily of the bar reception, preparation room, and the playing area (the arena).
4. The arena may be used by individuals or groups upon agreement with the operator.
5. All arena users must arrive at the agreed reservation time and may use the playing area only for laser game activities unless agreed otherwise in advance.
All participants are required to follow safety rules, property protection rules, and instructions given by the operator or authorised staff, as set out in Section 3 of these operating rules.
2. Arena operation
1. The operator is responsible for the proper operation of the arena, tel.: +420 605 111 811, e-mail: info@mercurialaser.cz
2. Reservations can be made by phone, e-mail, through www.mercurialaser.cz, or in person at the venue.
3. Fees listed on the website are collected by the operator or authorised staff.
4. The premises are open year-round except on selected public holidays and maintenance days. Any closures will be announced in advance on the website.
5. Current opening hours are available on the website.
6. By prior arrangement, the venue may also be used outside regular opening hours.
7. If a participant cannot attend the reserved time, they must notify the operator no later than 24 hours in advance. Failure to do so may result in refusal of future reservations.
3. Safety Rules and Property Protection
1. Only active players are allowed to enter the arena.
2. Everyone entering the arena must behave responsibly and carefully to prevent injury or damage to health or property.
3. All participants must follow safety rules and instructions given by the operator or authorised staff.
4. The following are prohibited in the arena:
a. entering in unsuitable footwear (dirty shoes, high heels, etc.); suitable footwear is closed sports shoes
b. playing without proper clothing (the vest may not be worn on bare skin)
c. bringing in or handling sharp or dangerous objects (e.g. knives, scissors, glass bottles, etc.)
d. moving or handling arena equipment outside designated areas
e. bringing food or drinks into the arena or consuming them there
f. entering with chewing gum or disposing of chewing gum in the arena
g. entry by intoxicated persons
5. Smoking is prohibited throughout the venue. Animals are only permitted if secured with a leash and muzzle.
6. Any defects or damage noticed by participants must be reported to the operator immediately.
7. The operator reserves the right to remove any person violating these rules from the premises at any time, including during an unfinished game, without compensation. This does not affect the operator’s right to claim damages.
8. All participants enter the arena at their own risk.
4. Final Provisions
1. By entering the arena, each participant confirms that they have been informed of these operating rules, the laser game rules, and all safety instructions, and that they accept them without reservation.
OPERATION RULES MERCURIA LASER GAME PANKRÁC
1. General provisions
1.The operator of the venue is Mercuria LG s.r.o., registered office at Taborska 829/4, Prague, Company ID No.: 08213429 (hereinafter referred to as the “operator”).
2. The premises are intended for laser game activities.
3. The venue consists primarily of the bar reception, preparation room, and the playing area (the arena).
4. The arena may be used by individuals or groups upon agreement with the operator.
5. All arena users must arrive at the agreed reservation time and may use the playing area only for laser game activities unless agreed otherwise in advance.
All participants are required to follow safety rules, property protection rules, and instructions given by the operator or authorised staff, as set out in Section 3 of these operating rules.
2. Arena operation
1. The operator is responsible for the proper operation of the arena, tel.: +420 734 674 284, e-mail: info@mercurialaser.cz
2. Reservations can be made by phone, e-mail, through www.mercurialaser.cz, or in person at the venue.
3. Fees listed on the website are collected by the operator or authorised staff.
4. The premises are open year-round except on selected public holidays and maintenance days. Any closures will be announced in advance on the website.
5. Current opening hours are available on the website.
6. By prior arrangement, the venue may also be used outside regular opening hours.
7. If a participant cannot attend the reserved time, they must notify the operator no later than 24 hours in advance. Failure to do so may result in refusal of future reservations.
3. Safety Rules and Property Protection
1. Only active players are allowed to enter the arena.
2. Everyone entering the arena must behave responsibly and carefully to prevent injury or damage to health or property.
3. All participants must follow safety rules and instructions given by the operator or authorised staff.
4. The following are prohibited in the arena:
a. entering in unsuitable footwear (dirty shoes, high heels, etc.); suitable footwear is closed sports shoes
b. playing without proper clothing (the vest may not be worn on bare skin)
c. bringing in or handling sharp or dangerous objects (e.g. knives, scissors, glass bottles, etc.)
d. moving or handling arena equipment outside designated areas
e. bringing food or drinks into the arena or consuming them there
f. entering with chewing gum or disposing of chewing gum in the arena
g. entry by intoxicated persons
5. Smoking is prohibited throughout the venue. Animals are only permitted if secured with a leash and muzzle.
6. Any defects or damage noticed by participants must be reported to the operator immediately.
7. The operator reserves the right to remove any person violating these rules from the premises at any time, including during an unfinished game, without compensation. This does not affect the operator’s right to claim damages.
8. All participants enter the arena at their own risk.
4. Final Provisions
1. By entering the arena, each participant confirms that they have been informed of these operating rules, the laser game rules, and all safety instructions, and that they accept them without reservation.
OPERATION RULES MERCURIA LASER GAME LUŽINY
1. General provisions
1.The operator of the venue is Mercuria LG s.r.o., registered office at Taborska 829/4, Prague, Company ID No.: 08213429 (hereinafter referred to as the “operator”).
2. The premises are intended for laser game activities.
3. The venue consists primarily of the bar reception, preparation room, and the playing area (the arena).
4. The arena may be used by individuals or groups upon agreement with the operator.
5. All arena users must arrive at the agreed reservation time and may use the playing area only for laser game activities unless agreed otherwise in advance.
All participants are required to follow safety rules, property protection rules, and instructions given by the operator or authorised staff, as set out in Section 3 of these operating rules.
2. Arena operation
1. The operator is responsible for the proper operation of the arena, tel.: +420 604 444 334, e-mail: info@mercurialaser.cz
2. Reservations can be made by phone, e-mail, through www.mercurialaser.cz, or in person at the venue.
3. Fees listed on the website are collected by the operator or authorised staff.
4. The premises are open year-round except on selected public holidays and maintenance days. Any closures will be announced in advance on the website.
5. Current opening hours are available on the website.
6. By prior arrangement, the venue may also be used outside regular opening hours.
7. If a participant cannot attend the reserved time, they must notify the operator no later than 24 hours in advance. Failure to do so may result in refusal of future reservations.
3. Safety Rules and Property Protection
1. Only active players are allowed to enter the arena.
2. Everyone entering the arena must behave responsibly and carefully to prevent injury or damage to health or property.
3. All participants must follow safety rules and instructions given by the operator or authorised staff.
4. The following are prohibited in the arena:
a. entering in unsuitable footwear (dirty shoes, high heels, etc.); suitable footwear is closed sports shoes
b. playing without proper clothing (the vest may not be worn on bare skin)
c. bringing in or handling sharp or dangerous objects (e.g. knives, scissors, glass bottles, etc.)
d. moving or handling arena equipment outside designated areas
e. bringing food or drinks into the arena or consuming them there
f. entering with chewing gum or disposing of chewing gum in the arena
g. entry by intoxicated persons
5. Smoking is prohibited throughout the venue. Animals are only permitted if secured with a leash and muzzle.
6. Any defects or damage noticed by participants must be reported to the operator immediately.
7. The operator reserves the right to remove any person violating these rules from the premises at any time, including during an unfinished game, without compensation. This does not affect the operator’s right to claim damages.
8. All participants enter the arena at their own risk.
4. Final Provisions
1. By entering the arena, each participant confirms that they have been informed of these operating rules, the laser game rules, and all safety instructions, and that they accept them without reservation.
OPERATION RULES MERCURIA LASER GAME LIBEREC
1. General provisions
1.The operator of the venue is Mercuria LG s.r.o., registered office at Taborska 829/4, Prague, Company ID No.: 08213429 (hereinafter referred to as the “operator”).
2. The premises are intended for laser game activities.
3. The venue consists primarily of the bar reception, preparation room, and the playing area (the arena).
4. The arena may be used by individuals or groups upon agreement with the operator.
5. All arena users must arrive at the agreed reservation time and may use the playing area only for laser game activities unless agreed otherwise in advance.
All participants are required to follow safety rules, property protection rules, and instructions given by the operator or authorised staff, as set out in Section 3 of these operating rules.
2. Arena operation
1. The operator is responsible for the proper operation of the arena, tel.: +420 733 738 444, e-mail: info@mercurialaser.cz
2. Reservations can be made by phone, e-mail, through www.mercurialaser.cz, or in person at the venue.
3. Fees listed on the website are collected by the operator or authorised staff.
4. The premises are open year-round except on selected public holidays and maintenance days. Any closures will be announced in advance on the website.
5. Current opening hours are available on the website.
6. By prior arrangement, the venue may also be used outside regular opening hours.
7. If a participant cannot attend the reserved time, they must notify the operator no later than 24 hours in advance. Failure to do so may result in refusal of future reservations.
3. Safety Rules and Property Protection
1. Only active players are allowed to enter the arena.
2. Everyone entering the arena must behave responsibly and carefully to prevent injury or damage to health or property.
3. All participants must follow safety rules and instructions given by the operator or authorised staff.
4. The following are prohibited in the arena:
a. entering in unsuitable footwear (dirty shoes, high heels, etc.); suitable footwear is closed sports shoes
b. playing without proper clothing (the vest may not be worn on bare skin)
c. bringing in or handling sharp or dangerous objects (e.g. knives, scissors, glass bottles, etc.)
d. moving or handling arena equipment outside designated areas
e. bringing food or drinks into the arena or consuming them there
f. entering with chewing gum or disposing of chewing gum in the arena
g. entry by intoxicated persons
5. Smoking is prohibited throughout the venue. Animals are only permitted if secured with a leash and muzzle.
6. Any defects or damage noticed by participants must be reported to the operator immediately.
7. The operator reserves the right to remove any person violating these rules from the premises at any time, including during an unfinished game, without compensation. This does not affect the operator’s right to claim damages.
8. All participants enter the arena at their own risk.
4. Final Provisions
1. By entering the arena, each participant confirms that they have been informed of these operating rules, the laser game rules, and all safety instructions, and that they accept them without reservation.
Terms and Conditions of Global Payments
1. These terms and conditions (hereinafter referred to as the “terms and conditions”) are issued in accordance with § 1751 et seq. of Act No. 89/2012 Coll., the Civil Code, as amended, by:
• Mercuria Laser Game s.r.o.
• ID: 61854476
• address: Mikulova 1574/9, 149 00, Praha 4
• email: info@mercurialaser.cz
• phone: +420 606 777 500
• www.mercurialaser.cz
(hereinafter referred to as the “seller”)
2. These terms and conditions govern the mutual rights and obligations of the seller and a natural person who enters into a purchase agreement outside their business activity as a consumer, or within the scope of their business activity (hereinafter referred to as the “buyer”), through the web interface available on the seller’s website (hereinafter referred to as the “online store”).
3. These terms and conditions form an integral part of the purchase agreement. Any provisions deviating from these terms and conditions in the purchase agreement shall prevail over these terms and conditions.
4. These terms and conditions and the purchase agreement are concluded in the Czech language.
II. Information About Goods and Prices
1. Information about goods, including the prices of individual goods and their main characteristics, is provided for each product on the website. Product prices include value added tax (VAT), all related charges, and any costs associated with the return of goods. Prices remain valid for as long as they are displayed on the website.
2. All product presentations displayed in the online store are for informational purposes only, and the seller is not obliged to conclude a purchase agreement regarding such goods.
3. Information on packaging and delivery costs is published in the online store. Delivery cost information applies only to deliveries within the Czech Republic.
4. Any discounts on the purchase price of goods may not be combined unless agreed otherwise by the seller.
III. Order and Conclusion of Purchase Agreement
1. The buyer bears the costs incurred when using remote communication means in connection with concluding the purchase agreement (internet connection costs, telephone charges, etc.). These costs do not differ from the standard rate.
2. Orders may be placed by the buyer as follows:
- via the online order form without registration on the website
3. When placing an order, the buyer selects the goods and quantity.
4. Before submitting the order, the buyer is allowed to review and modify the data entered into the order. Data provided in the order is deemed correct by the seller. The order is valid only if all mandatory fields in the order form are completed and the buyer confirms having read these terms and conditions.
5. Immediately after receiving the order, the seller shall send the ordered voucher and confirmation of receipt of the order to the buyer’s email address provided during the ordering process. The purchase contract is thereby concluded.
6. If the seller is unable to fulfill any of the requirements stated in the order, the seller shall send the buyer a modified offer to the buyer’s email address. The modified offer shall be considered a new proposal for a purchase contract, and in such a case, the purchase contract is concluded upon the buyer’s confirmation of acceptance of this offer sent to the seller’s email address specified in these terms and conditions.
7. All orders received by the seller are binding.
8. In the event of an obvious technical error on the part of the seller in stating the price of the goods in the online store or during the ordering process, the seller is not obliged to deliver the goods to the buyer at such clearly erroneous price, even if an automatic confirmation of receipt of the order has been sent to the buyer in accordance with these terms and conditions. The seller shall inform the buyer of the error without undue delay and send a modified offer to the buyer’s email address. The modified offer shall be considered a new proposal for a purchase contract, and the purchase contract is concluded upon the buyer’s acceptance sent to the seller’s email address.
IV. Payment Terms and Delivery of Goods
1. The buyer may pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract in the following ways:
• cashless payment by online payment card,
• in cash or by payment card upon personal collection at the seller’s premises.
2. In the case of payment via a payment gateway, the buyer shall follow the instructions of the relevant electronic payment provider.
3. According to the Act on the Registration of Sales, the seller is obliged to issue a receipt to the buyer. At the same time, the seller is obliged to register the received payment with the tax authority online; in the event of a technical outage, no later than within 48 hours.
4. The goods shall be delivered to the buyer:
• by sending them to the specified email address,
• by personal collection at the seller’s premises.
5. The choice of delivery method is made during the ordering of the goods.í.
6. Delivery costs, depending on the method of dispatch and receipt of the goods, are included in the price. If the method of transport is agreed upon based on a special request of the buyer, the buyer bears the risk and any additional costs associated with this method of transport.
7. If the seller is obliged under the purchase contract to deliver the goods to a location specified by the buyer in the order, the buyer is obliged to accept the goods upon delivery. If, for reasons on the buyer’s side, it is necessary to deliver the goods repeatedly or in a manner other than stated in the order, the buyer is obliged to pay the costs associated with repeated delivery or with a different method of delivery.
8. If the buyer requests an invoice, it is sufficient to contact the seller within 14 days from placing the order.
9. The buyer acquires ownership of the goods upon full payment of the purchase price. Liability for accidental destruction, damage, or loss of the goods passes to the buyer at the moment of receipt of the goods or at the moment when the buyer was obliged to accept the goods but failed to do so in breach of the purchase contract.
V. Withdrawal from the Contract
1. A buyer who has concluded a purchase contract outside their business activity as a consumer has the right to withdraw from the purchase contract.
2. The withdrawal period is 14 days
• from the date of receipt of the goods.
3. To comply with the withdrawal period, the buyer must send a notice of withdrawal within the withdrawal period.
4. To withdraw from the purchase contract, the buyer must contact the seller by phone or via email.
5. If the buyer withdraws from the contract, the voucher will be immediately invalidated.
6. If the buyer withdraws from the contract, the seller shall return the funds corresponding to the value of the voucher without undue delay, no later than 14 days from the withdrawal. The seller shall return the received funds by another method only if the buyer agrees and if no additional costs are incurred.
VI. Rights Arising from Defective Performance
1. In the event of a defect, the buyer may file a complaint with the seller and request:
• replacement with new goods,
• a reasonable discount from the purchase price,
• withdrawal from the contract.
2. The buyer has the right to withdraw from the contract:
• if the goods have a substantial defect,
• in the case of a greater number of defects.
3. A substantial breach is one which the breaching party knew or should have known at the time of concluding the contract that the other party would not have concluded the contract had it foreseen the breach.
4. In the case of a defect constituting a non-substantial breach of the contract (regardless of whether the defect is remediable or not), the buyer is entitled to have the defect remedied or to a reasonable discount.
5. When making a complaint, the buyer is obliged to inform the seller which right they have chosen.
6. If repair or replacement of the goods is not possible, the buyer may withdraw from the contract and request a full refund.
7. If the seller proves that the buyer knew about the defect before taking over the goods or caused it themselves, the seller is not obliged to satisfy the buyer’s claim.
8. The buyer cannot claim defects for discounted goods for the reason for which the goods were discounted.
9. The seller is obliged to accept complaints at any establishment where acceptance is possible.
10. The seller or an authorized employee shall decide on the complaint immediately, in complex cases within three working days. This period does not include the time reasonably necessary, depending on the type of product or service, for professional assessment of the defect. The complaint, including remedy of the defect, must be settled without undue delay, no later than 30 days from the date of filing the complaint, unless the seller and the buyer agree on a longer period. Failure to meet this deadline is considered a substantial breach of the contract, and the buyer has the right to withdraw. The moment of filing the complaint is considered the moment when the buyer’s expression of will (exercise of rights from defective performance) is delivered to the seller.
11. The seller shall inform the buyer in writing of the result of the complaint.
12. The buyer is not entitled to rights arising from defective performance if they knew about the defect before accepting the goods or caused it themselves.
13. In the case of a justified complaint, the buyer is entitled to reimbursement of reasonably incurred costs related to the complaint. This right must be exercised with the seller within one month after the expiry of the warranty period; otherwise, it may not be granted by a court.
14. The buyer has the right to choose the method of complaint resolution.
15. The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by Sections 1914–1925, 2099–2117, and 2161–2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.
16. Further rights and obligations related to the seller’s liability for defects are governed by the seller’s complaint procedure.
VII. Delivery of Documents
1. The contracting parties may deliver all written correspondence to each other via electronic mail.
2. The buyer delivers correspondence to the seller at the email address specified in these terms and conditions. The seller delivers correspondence to the buyer at the email address specified in the order.
VIII. Personal Data
1. All information you provide during our cooperation is confidential and will be treated as such. Unless you give us written consent, we will not use your data for purposes other than performance under the contract, except for your email address, to which commercial communications may be sent, as permitted by law unless you refuse. The email address will be stored for this purpose for a period of 3 years from the conclusion of the last contract between the parties.
2. More detailed information on personal data protection can be found in the Privacy Policy.
IX. Final Provisions
1. All agreements between the seller and the buyer are governed by the laws of the Czech Republic. If the relationship established by the purchase contract contains an international element, the parties agree that the relationship shall be governed by Czech law. This does not affect consumer rights arising from generally binding legal regulations.
2. The seller is not bound by any codes of conduct in relation to the buyer within the meaning of Section 1826(1)(e) of the Civil Code.
3. All rights to the seller’s website, especially copyrights to the content, including page layout, photos, films, graphics, trademarks, logos, and other content and elements, belong to the seller. It is prohibited to copy, modify, or otherwise use the website or any part thereof without the seller’s consent.
4. The seller is not liable for errors resulting from interference by third parties with the online store or from its use contrary to its intended purpose. When using the online store, the buyer must not use procedures that could negatively affect its operation and must not engage in any activity that could enable unauthorized interference with or use of the software or other components of the online store, or use the online store or its parts in a manner contrary to its purpose.
5. The buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.
6. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
7. The seller may amend or supplement the terms and conditions. This provision does not affect rights and obligations arising during the period of validity of the previous version of the terms and conditions.
These terms and conditions are valid from October 24, 2022.
Privacy Policy
Company: Mercuria Laser Game s.r.o.
Address: Mikulova 1574/9, 140 00 Prague 4
Company ID: 61854476
File number: C 31411, MSPH Municipal Court in Prague
Legal form: Limited liability company
and
Company: Mercuria LG s.r.o.
Address: Táborská 829/4, 140 00 Praha 4
Company ID: 08213429
File number: C 314881, MSPH Městský soud v Praze
Legal form: Společnost s ručením omezeným
What data do we process as data controllers?
Form submission
- First and last name
- Phone number
- E-mail address
When processing personal data, we comply with the laws of the Czech Republic and directly applicable European Union regulations, in particular Act No. 110/2019 Coll., on the Processing of Personal Data, as amended, Act No. 480/2004 Coll., and in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, the General Data Protection Regulation, on certain information society services and amending certain laws, as amended.
In the following paragraphs, we will explain how and for what purpose we process your personal data and who may be its processors. This information is important, so we hope you will take the time to read it carefully.
When is consent to the processing of personal data not required?
We may process personal data without your consent only for the following purposes:
- Performance of a contract for the provision of a service or product
- Compliance with legal obligations imposed on us by generally applicable laws.
- Processing based on a legitimate interest (e.g., for direct marketing, ensuring safety, and protecting life).
For what purpose do we process personal data, and for how long?
Data may be used for business and marketing purposes, i.e., to maintain a database of website users and to offer goods and services, for as long as the legal basis for this type of processing and use of personal and other data remains valid. In other words, we collect your personal data so that you can use our services and to keep you informed about new developments. Read more about the purposes for which we process specific data based on where it was entered.
Filling out a form – We process the personal data provided when filling out a consent form for the purpose of fulfilling a contract, i.e., to deliver goods or provide a service. Furthermore, we may process this data to fulfill our legal obligations (particularly record-keeping obligations, archiving of tax documents, etc.) and to protect our legal claims.
Subscription to News and Promotional Offers (Newsletters) – We process personal data for the purpose of sending commercial communications, including offers of products and our services, as part of direct marketing. We are authorized to use your email address without your explicit consent to send commercial communications regarding our goods or services similar to those you have ordered from us. You can unsubscribe from newsletters in the footer of any commercial communication by clicking the “Unsubscribe” link or a similar option. The service provider responsible for managing and storing personal data and distributing newsletters is:
- ECOMAIL.CZ, s.r.o., ID No.: 027 62 943, with its registered office at Na Mlejnku 764/18, Braník, 147 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 223183. More about personal data protection HERE
- We retain data for a maximum of 5 years or until consent is revoked.ZDE
We may use identification and address data in accordance with what is known as a legitimate interest for the creation of internal statistics. We use anonymized outputs from these statistics to improve our services, including user behavior analysis and marketing.
We process personal data obtained through cookies based on your consent (which you can grant by confirming on the website after you have been notified of the use of cookies and had the opportunity to review this Policy). We are also authorized to process personal data obtained through cookies if you continue to use the website after being notified of the processing of such personal data. We use personal data obtained through cookies for the purposes of providing user support and improving our services, including user behavior analysis and marketing.
All personal data provided for the above-mentioned purposes is provided entirely voluntarily, and consent is given through active interaction (checking) the consent box for its processing or based on a legitimate interest. You may revoke consent to this data processing at any time via email
What other third-party services do we use?
To gather feedback on our services or products and to further promote them, we also use the following third-party services, which may collect personal data and operate within the scope of a data processing agreement or a current addendum regarding their processing.
We use Microsoft Clarity to understand how you use and interact with our website through behavioral metrics, heatmaps, and session recordings in order to improve and promote our products and services. Website usage data is collected using first- and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We also use this information for website optimization, fraud prevention/security purposes, and advertising. For more information about how Microsoft collects and uses your data, please refer to the Microsoft Privacy Statement.
Who has access to personal data?
Personal data is processed by the Controller as defined by the Personal Data Protection Act; however, other entities (acting as processors or controllers) may also process personal data on behalf of the Controller:
Processors:
- Software provider ANT studio s.r.o., ID No.: 29113229, with its registered office at Slovanská alej 2182/30, 326 00 Plzeň, registered with the Commercial Register in Plzeň, Section C, File No. 25698.
- Software provider mravenci na online s.r.o., ID No.: 06094953, with its registered office at Na Jíkalce 2906/19a, Jižní Předměstí, 301 00 Plzeň, registered with the Commercial Register of the Plzeň Regional Court, Section C, File No. 34582.
We may also engage other personal data processors or persons (such as carriers or other parties involved in fulfilling the contract and our obligations), but only to the extent necessary to fulfill the contract. We do not transfer personal data to any other party. Personal data and other collected data are fully secured against misuse. Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner. Your personal data will not be transferred to countries outside the European Union.
What are my rights regarding the protection of personal data?
- Request information from us about which of your personal data we process.
- Request an explanation from us regarding the processing of personal data.
- Request access to this data from us and have it updated or corrected.
- Request that we delete this personal data.
- Request data portability.
- The right to be informed of a personal data breach in certain cases.
You may file a complaint at any time with the supervisory authority regarding the processing of your personal data or the controller’s failure to fulfill its obligations under the GDPR. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.
Updates to the Privacy Policy
We may modify or update this Privacy Policy from time to time. Any changes to this Privacy Policy will take effect upon their publication on this page.
These terms and conditions take effect on the 1st of January 2022.
These terms and conditions were last updated on the 13st of May 2026.
Cookies
Company: Mercuria Laser Game s.r.o.
Address: Mikulova 1574/9, 140 00 Prague 4
Company ID: 61854476
File number: C 31411, MSPH Municipal Court in Prague
Legal form: Limited liability company
and
Subjekt: Mercuria LG s.r.o.
Sídlo: Táborská 829/4, 140 00 Praha 4
IČO: 08213429
Spisová značka: C 314881, MSPH Municipal Court in Prague
Legal form: Limited liability company
This website uses cookies and related technologies to process visitors’ personal data.
Cookies may also be placed by third-party partners whose services we use for analytics and marketing purposes. This policy explains how cookies and third-party services are used on our website.
We use Microsoft Clarity to understand how you use and interact with our website through behavioral metrics, heatmaps, and session recordings in order to improve and promote our products and services. Website usage data is collected using first- and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We also use this information for website optimization, fraud prevention/security purposes, and advertising. For more information about how Microsoft collects and uses your data, please refer to the Microsoft Privacy Statement.
What are cookies and how do they work?
A cookie is a small, simple file that is sent along with the pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored in these cookies may be sent back to our servers or the servers of relevant third parties during a subsequent visit. If the cookie is not stored in your browser, certain parts of the website or services linked to this cookie may not function properly.
What types of cookies or services do we use?
Functional and technical (necessary)
Essential cookies and services are crucial for the proper functioning and display of the website; they enable basic navigation, form filling, or logging into secure sections. Functional cookies and services do not process personal data and therefore cannot be disabled. However, you can choose to block them through your browser.
Analytics
Analytics cookies and related services are useful for tracking visitor numbers and identifying traffic sources, which allows us to continuously improve our website’s performance. They help us identify the most and least popular pages, as well as track how visitors navigate the site, using Google Analytics 4. The data collected by these and other services is aggregated and anonymous. If you do not consent to analytics, we will not have information about when you visited our site, nor will we be able to track your activity on the site.
Marketing
Some of our advertising partners may set cookies on our website. By giving your consent, we may use cookies or other personal information (phone number, email, or address) to create profiles based on your interests and subsequently display relevant ads on other websites through advertising platforms such as Meta Ads, Google Ads, and Sklik. This consent is provided for the purpose of personalized advertising and remarketing. Without your consent to the use of these cookies and services, you will see less targeted advertising on our or third-party websites, and we will not be able to personalize our product or service offerings for you.
Overview of Cookies and Third-Party Services Used
We process personal data within the EU in accordance with applicable laws and regulations.
For more information on how we process personal data, please visit the dedicated page.
How do I disable or delete cookies?
You can delete cookies automatically or manually using your web browser. You can also specify that certain cookies should not be placed. Another option is to change your browser settings so that you receive a notification every time a cookie is stored. For more information about these options, please refer to your browser’s Help section.
Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after you give your consent when you visit our website again. Instructions for deleting or blocking cookies for the most commonly used browsers are provided below.
